The Negros Chronicle
Tuesday, September 29, 1998
The holders of Philippine Airlines ticket has nowhere to refund due to the closure of PAL's ticketing office in the domestic airport here.
Everyday, since PAL closed last week, the ticket holders tried refund their tickets but to no avail due to the closure of its office in this city.
Many of those who tried to claim refund were those whose tickets were returned to three days before its closure.
The ticket holders were given each a paper as a proof that they priority when PAL sends money to refund the tickets.
However, as of yesterday, none of the claimants had been refunded. Those who went to PAL office only Sunday had nowhere to go to get even a bit of information on how to refund their tickets.
Last Thursday, PAL ticket file clerk Rolando Austero, PALEA shop steward for Legazpi office, said the office could not refund the tickets due to absence of cash. Austero said refund could only be done if there are ticket sales.
But due to the closure of PAL, Austero said all the cash were all ready deposited in the bank and the only way for ticket holders to refund is to go to PAL's Refund Center in Greenbelt, Makati.
He said all the ticket holders who tried to get refund were all ready advised to go to the Refund Center.
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